Now Hiring:  Executive Director of West Side Community Services

Job Title: Executive Director

Department: Administration

Reports To: Board of Directors

Status: Exempt Salary

Supervises: All Staff

Salary: Up to $65,000 a year

Job Posted Until Filled; Interviews begin: March 19, 2021

Job Description

The Executive Director is the Chief Executive Officer of West Side Community Services. The Executive Director reports to the Board of Directors, and is responsible for the organization’s consistent achievement of its mission and financial objectives.

Board of Director Relations

  • Participate in Committee meetings and planning, particularly in regards to Finance, Governance, and Fund Development.
  • In partnership with the Development Committee, take a key role in Fund Development, including the development of the Annual Fund Development Plan and taking responsibility for fund development activities such as the Annual Appeal and special fundraising events.
  • Provide required and requested documents for each board meeting, including the Financial Dashboard and other financial reports, Executive Director report, and any other requested documentation.

Building and Agency Operations 

  • In partnership with the Operations Coordinator, ensure all building systems are functioning properly. Acquire resources to address long-term capital needs.
  • With Operations Coordinator, coordinate building repairs and maintenance, when needed.
  • Coordinate with community organizations and neighbors to leverage the value of the community center through partnerships and collaborations which result in greater services and resources to the community.

Program Development and Administration

  • Assure that the organization has a long-term strategy that achieves its mission, and toward which it makes consistent and timely progress.
  • Provide leadership in developing program, organizational and financial plans with the Board of Directors and staff, and carry out plans and policies authorized by the board.
  • Maintain official records and documents, and ensure compliance with federal, state, and local regulations.
  • Maintain official records, documents, and data management for all grants and contracts.
  • Maintain a working knowledge of significant developments and trends in the field.
  • Oversee program evaluation and data management of programs, including completion of all requisite reports.


  • Ensure that the board is kept fully informed on the condition of the organization and all important factors influencing it.
  • Publicize the activities of the organization, its programs, and goals.
  • Establish sound working relationships and cooperative arrangements with community groups and organizations.
  • Represent the programs and point of view of the organization to agencies, organizations, and the general public.
  • Oversee and implement marketing and outreach materials and strategies, including maintenance of the website and social media posts.

Human Resources

  • Be responsible for the recruitment, employment, and release of all personnel, both paid staff and volunteers.
  • Ensure that job descriptions are developed, that regular performance evaluations are held, and that sound human resource practices are in place.
  • See that an effective management team, with appropriate provision for succession, is in place.
  • Encourage staff and volunteer development and education, and assist program staff in relating their specialized work to the total program of the organization.
  • Maintain a climate that attracts, keeps, and motivates a diverse staff of top-quality people.
  • Implement Progressive Discipline and Coaching protocols, as needed.
  • Complete background check protocols in accordance with state and funder regulations.
  • Manage and process timeclock system and payroll protocols, including time-off requests and other related tasks.

Budget and Finance

  • Be responsible for developing and maintaining sound financial practices.
  • Work with the staff, Finance Committee, and the board in preparing a budget; see that the organization operates within budget guidelines.
  • Ensure that adequate funds are available to permit the organization to carry out its work.
  • Jointly, with the president and secretary of the board of directors, conduct official correspondence of the organization, and jointly, with designated officers, execute legal documents.
  • Develop monthly Cost Allocation Plans.
  • Monitor grants and contracts and adjust allocation and spending accordingly.
  • Approve all expenditures and liaison with contracted financial services.
  • Create monthly Financial Dashboard for Board of Directors.

Education and Experience

  • Advanced degree (masters) in one of the following:
    Certified Teacher, Certified School Counselor, Certified Rehabilitation Counselor,
    Licensed Master Social Worker, Licensed Clinical Social Worker, Licensed Mental
    Health Counselor, Licensed Marriage and Family Therapist, Registered Professional
    Nurse, Licensed Physician, Licensed Creative Arts Therapist and National Board
    Certified Counselor
    • In the absence of a degree listed above, any one of the following credentials is acceptable: Credentialed Alcoholism and Substance Abuse Counselor (CASAC), Credentialed Problem Gambling Counselor, Certified Health Educator, Certified Rehabilitation Counselor, National Board-Certified Counselor
    • In the absence of a degree or credential listed above, the candidate must ALSO be willing to obtain the Certified Prevention Professional (CPP) credential within one year of hire.
  • At least 2 years of senior management experience in community development, education, or human services with in-depth experience with budgets and organizational finances.
  • Track record of effectively leading a performance- and outcomes-based organization and staff.
  • Past success working with a Board of Directors with the ability to cultivate existing board member relationships.
  • Track record of positive fiscal management practices and healthy budgeting.

Knowledge, Skills, and Abilities

  • Unwavering commitment to quality programs and data-driven program evaluation.
  • Excellent budget and financial management and planning skills.
  • Action-oriented, entrepreneurial, adaptable, and innovative approach to business planning.
  • Excellence in organizational and project management with the ability to coach staff, manage, and develop high-performance teams, set and achieve strategic objectives, and manage a budget.
  • Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
  • Strong marketing, public relations, and fundraising experience with the ability to engage a wide range of stakeholders and cultures.
  • Ability to work effectively in collaboration with diverse groups of people.
  • Passion, idealism, integrity, positive attitude, mission-driven, and self-directed.

Physical Requirements

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Work time may be evenly split between office settings or outside meetings. Limited local travel is required. Light physical effort in an office environment
  • Frequent computer use.
  • Primarily sedentary work with occasional bending and reaching.
  • Maintain a high energy level; comfortable performing multi-faceted projects in conjunction with day-to-day activities.
  • Regularly required to speak clearly and hear the spoken word as well.
  • Regularly required to read and write clearly.

Documents Needed To Apply

Required Documents

  1. Cover Letter
  2. Resume